How to Set Voice Mail Rings

Some telephone companies have a protocol in place that allows you to change the amount of times your phone rings before your voice mail picks up. For many of these companies, the only way to change the number of rings is to contact their customer service department and request that the ring count be changed. However, there are a few companies, such as Verizon, Telus and Comcast, that empower you to change the voice mail ring count without having to contact customer service.

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Some companies allow you to change your voice mail ring count.

Verizon

Step

Dial “58#” from your home telephone. You must make this call using a touch-tone telephone.

Step

Listen to hear the three short dial tones. Depending on the Verizon market that you are in, you may only hear one dial tone instead of three.

Step

Enter the number of times you would like your phone to ring before your voice mail picks up. You can enter a number from 2 to 9. If, in the previous step, you heard only one dial tone, you will have to enter the number of seconds you want your phone to ring before voice mail picks up. The seconds can range from 10 to 52.

Telus

Step

Dial “*94” from your telephone handset.

Step

Wait to hear the dial tone.

Step

Enter the number of times, 2 through 9, that you would like for your phone to ring before going to voice mail.

Comcast

Step

Visit the Comcast website.

Step

Click on the “Voice” tab.

Step

Enter your Comcast telephone number and password. Click the “Sign In” button.

Step

Select the "Preferences" link. Click on "Voice Mail."

Step

Enter the number of times you want your phone to ring before voice mail picks up. Click the "Save" button to save your changes.