How to Set Voice Mail Rings

By Faizah Imani

Some telephone companies have a protocol in place that allows you to change the amount of times your phone rings before your voice mail picks up. For many of these companies, the only way to change the number of rings is to contact their customer service department and request that the ring count be changed. However, there are a few companies, such as Verizon, Telus and Comcast, that empower you to change the voice mail ring count without having to contact customer service.

Things You'll Need

  • Touch-tone phone

Verizon

Step 1

Dial “58#” from your home telephone. You must make this call using a touch-tone telephone.

Step 2

Listen to hear the three short dial tones. Depending on the Verizon market that you are in, you may only hear one dial tone instead of three.

Step 3

Enter the number of times you would like your phone to ring before your voice mail picks up. You can enter a number from 2 to 9. If, in the previous step, you heard only one dial tone, you will have to enter the number of seconds you want your phone to ring before voice mail picks up. The seconds can range from 10 to 52.

Telus

Step 1

Dial “*94” from your telephone handset.

Step 2

Wait to hear the dial tone.

Step 3

Enter the number of times, 2 through 9, that you would like for your phone to ring before going to voice mail.

Comcast

Step 1

Visit the Comcast website.

Step 2

Click on the “Voice” tab.

Step 3

Enter your Comcast telephone number and password. Click the “Sign In” button.

Step 4

Select the "Preferences" link. Click on "Voice Mail."

Step 5

Enter the number of times you want your phone to ring before voice mail picks up. Click the "Save" button to save your changes.