How to Track Verizon Text Messages

By Jordan Gaither

There are any number of reasons you might want to track a text message from a Verizon phone. If you're a concerned parent checking up on a child, for example, this ability could be priceless. Otherwise, you might just want to find a text you accidentally deleted, or remember something nice someone said to you. Luckily, Verizon's Help Desk can provide you with the desired information if you can prove that you are authorized to see it.

Step 1

Write down the phone number of the cell phone the text was sent from, as well as the number the text was sent to.

Step 2

Contact Verizon's Help Desk (see Resources) and provide them your name, account number (if you have it) and a request to see texts sent between the two numbers you've written down.

Step 3

Answer the security questions the Help Desk representative asks you, which may include one or more of the following: your full name, Social Security number, account number (if not provided earlier), address and answers to pre-determined security questions.

Step 4

Download and open the file they email you. It will be a complete breakdown of the texts sent from the numbers you specified, including what was said and when it was said.