How to Troubleshoot a Toshiba Satellite

By Tyson Cliffton

Troubleshooting your Toshiba Satellite laptop is an excellent way of solving any problems with your laptop before taking the laptop to a computer repair shop. Troubleshooting your laptop will save you money that can be used to purchase parts to upgrade your laptop. Problems with the Toshiba Satellite include: the laptop not waking up from Standby Mode, the laptop locking up on a regular basis, and the CD/DVD drive not showing up in My Computer.

Computer Locks Up On A Regular Basis

Step 1

Click "Start" in the lower-left corner of the Windows home screen, then click "Help and Support." Click "Undo changes to your computer with System Restore" beneath "Pick a task." The "Welcome to System Restore" screen will appear on the screen.

Step 2

Click "Restore my computer to an earlier time," then click "Next."

Step 3

Choose a previous time to restore your computer to by clicking one of the bold dates on the calendar that appears on the screen, then click "Next." Click "Next" again when a dialog box appears asking you to verify the restore point. Your computer will be restarted and restored to the previous point you indicated. If restoring that point does not work, repeat the process and restore the computer to a previous point.

CD/DVD Drive Does Not Appear In My Computer

Step 1

Click "Toshiba Upper/Lower Limit Repair Tool" in the Resources section, then click the name of that same highlighted title in the Resolution section of the document to download the file. Save the file to your Windows desktop. The file name will be "RmvFltrs.exe."

Step 2

Click "RmvFltrs.exe" on the Windows desktop if you are using Windows XP to run the installer program for the software; if you are using Windows Vista, right-click "RmvFltrs.exe," then click "Run as Administrator." Click "Allow" if User Account Control asks you if you want to allow an unidentified program to access your computer.

Step 3

Restart your Windows XP or Vista computer to finalize the software installation. Your CD/DVD drive should appear in My Computer.

Display is Blank

Step 1

Press a key on your Toshiba Satellite laptop. This will wake the laptop up if it is sleeping.

Step 2

Press "Enter." If you have set up a password protected screensaver on your computer, a dialog box will pop up asking you to enter your password. Enter your password and press "Enter" again to access the laptop. Your screen will be blank prior to press "Enter" because you did not choose a screensaver.

Step 3

Press the "Fn" and "F5" keys at the same time.You may have hit these buttons previously, causing the built-in laptop screen to go blank because the computer thinks the video is being sent to an external monitor. If you press the "Fn" and "F5" buttons and the display does not appear on the screen, press the buttons again to make sure your laptop screen is set as the default monitor.