How to Unlock a Samsung Sprint Cell Phone

If you want to switch your Samsung phone from Sprint to another carrier, you may have to contend with more than just contractual requirements. The phone itself may lock out other carriers. This software issue prevents incoming and outgoing calls when another provider’s chip is in the phone. To get your phone to accept another carrier’s chip, you’ll need an unlock code.

Woman using cellular phone
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Step

Open the Samsung page at My Unlock Code, Unlocking, Mobile Unlocked or GSM Liberty. See Resources for the links. All four are pay sites. For My Unlock Code, you'll have to search on the model name to find it.

Step

Select your phone’s model number from the list of phone models.

Step

Take out the phone’s battery. Look for the International Mobile Equipment Identity (IMEI) number underneath. You will be prompted for it because they use it to generate the unlock code. The IMEI also allows the sites to verify the phone isn’t stolen.

Step

When you receive the unlock code by email, type it in exactly as it appears. For example, “A5046J Send” should be entered into your keypad while in phone mode as 250465. “Send” the code to be processed by your phone by pressing the "Call/Talk" button.

Step

Exchange the old carrier’s SIM chip in the battery compartment with the new service provider’s chip. If calls still won’t go through, repeat Step 4 a few more times and then contact the company that generated the code so it can resolve it for you.