How to Unlock the SIM Card on a NET10 LG Phone

By Amy McClain

NET10 is a prepaid wireless company, offering a variety of phones to use with its service. NET10 has several LG branded devices that are designed to work with its plans. Each one uses a small card called a SIM (Subscriber Identity Module) to store important information like your phone number. The SIM in your LG device is removable, and can be protected from unauthorized use by setting a security code. If you've locked your SIM and do not know the code, you may need to contact NET10 for assistance.

Step 1

Press the red "Power/End" button to turn on your phone. When the SIM card lock is turned on, an "Enter PIN" message will display on the screen.

Step 2

Enter your four- to eight-digit SIM PIN.

Step 3

Press "OK." If the correct code is entered, the SIM will be unlocked. If you do not know the PIN, continue to Step 4.

Step 4

Contact NET10 customer support by calling 1-877-836-2368. Request the PUK (PIN Unblocking Key) for your phone. This will allow you to reset the PIN code and unlock the SIM card.

Step 5

Follow the customer support representative's instructions for entering the PUK code into your LG phone. Press "OK."

Step 6

Type in a new PIN code when prompted. Press "OK." Re-enter the new PIN to confirm and press "OK." The phone is now unlocked.