How Can I Email Facebook Customer Service?

By Crystal Bonser

Facebook does not have one specific customer service email address. Instead, they have several email addresses, each one used for a different purpose. To send an email to the appropriate department, you must first look up the subject of your question or concern in Facebook's Help Center and fill out the contact form from there.

Step 1

Log in to your Facebook account.

Step 2

Click on the downwards-facing arrow beside "Account" in the top right corner of the screen.

Step 3

Click on "Help Center" in the drop-down menu.

Step 4

Click on "Browse Help Topics" in the navigation menu on the left side of the screen.

Step 5

Click on the topic most relevant to your question or concern.

Step 6

Click on a subtopic (if applicable).

Step 7

Click on a blue "Report" or "Contact" link to access the appropriate contact form.

Step 8

Fill out the form.

Step 9

Press the blue "Submit" button at the bottom of the form.