How to Activate an Old Verizon Phone With the Same Number

By Meaghan Ellis

Verizon Wireless is one of the most reliable cellphone carriers in the United States. Their level of quality and customer service is laudable. Verizon Wireless is also the only cellphone carrier with the ability to carry out the most activations and configurations via telephone. Activating an old Verizon phone on your current number is one of the many actions that can be undertaken. All you need is a Verizon calling account and an old cellphone. Your number can be transferred within minutes by following simple instructions.

Things You'll Need

  • Old Verizon cellphone
  • Verizon calling account

Step 1

Contact Verizon customer service. On a land-line phone, dial 1 (800) 922-0204. You will be prompted to enter your current cellphone number in order to speak to a Verizon Wireless representative. Enter your cellphone number and billing ZIP code on your phone's keypad when the Verizon automated system prompts you to do so. You will automatically be placed on hold for a Verizon representative.

Step 2

Request to have your cellphone number transferred to a different Verizon phone. Once you place your request, you will need to provide the personal and demographic information regarding your account to carry out the activation. Furnish this information when the representative prompts you to.

Step 3

Activate the phone. Follow the prompts given by the Verizon customer service representative in order to complete the process. The representative will provide you with activation instructions based on the make and model of the Verizon cellphone you are trying to activate. You will be given MSID and programming codes to enter into the cellphone. Enter the codes accordingly.

Step 4

Confirm the new activation settings for the cellphone. Power the phone off and back on again. When the cellphone's welcome screen appears, the time and date should be visible at the top of the screen.

Step 5

Double check the activation. Call the automated Verizon line cellphone from the land line to ensure the phone is working properly.

Tips & Warnings

  • Have your account information available when contacting customer service. This will keep expedite the number-transferring process.It is always best to contact Verizon customer service from a land line to avoid call drops during the activation process.
  • You must have a Verizon calling account in order to place your number on a Verizon cellphone. If you do not have a calling account with Verizon, this action may not be feasible. Verizon charges a $15 fee for transferring a number to a different cellphone. This service charge will be reflected on your next bill.