How to Check Call History

Every cell phone has a "call history" interface which keeps track of every call made and received on that phone. You can check your call history in a variety of ways: either on the handset itself, through your online user account or on your printed monthly bill. However, keep in mind that most cell phones have a limited amount of storage and automatically delete call histories after a certain period of time. Your online account history may only cover the past three to six months. If you're seeking call history records that are more than six months old, you should contact your wireless provider's customer service department directly. Some phone companies will provide you a printout as a courtesy; others will charge a fee.

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There are several different ways to check call history.

On the Handset

Step

Go to the main menu of your cell phone's interface.

Step

Scroll through the list of available options until you see "Recent Calls," or something to that effect. (This will vary based on your phone.)

Step

Select "Incoming Calls" to see a list of all recent calls made to that phone, including the date, time, duration of call and the number calling you.

Step

Select "Outgoing Calls" for a list of all recent calls dialed out from that phone, including date, time, number called, and duration of the call.

Step

Select "Missed Calls" (not available on all phones) to see a list of incoming calls that were not answered personally and went to voice mail.

Online

Step

Go to your wireless provider's website and sign up for an online user account (if you don't already have one).

Step

Log in to your account using your username and password.

Step

Click "Billing," then "Billing History."

Step

Search for the dates you want phone records for. You can usually search back over past billing statements for the past several months, sometimes up to a year.

Step

Print a copy of the call detail records. Most call history reports will show the date and time of the call, the number dialed (or the number calling you), city/state called and length of the conversation.