How to Make Complaints to Facebook
Reporting An Issue: Posts
To report a post, click the downward arrow that appears when you move your pointer to the top-right corner of the post and select "I don't want to see this," followed by "Why don't you want to see this?" You'll then see on-screen answers that vary depending on the type of content. If you aren't a Facebook user, report content at a dedicated page Facebook provides for that purpose (see Resources).
Reporting An Issue: Pages
Click on the " ... " button located on the cover photo of a page and select "Report Page," followed by "I want the page taken down." Select your reason from the options listed. If you only want to complain about a particular post on a page, click the downward arrow in the top of the post, select "I don't like this post" and select the reason.
Facebook has special pages for making some specific types of reports. These include reporting an account as being operated by somebody aged under 13, an account whose user has died and an account of an incapacitated user. Facebook says that if you see images of child abuse you should report it to Facebook and contact the National Center for Missing & Exploited Children; you should not comment on or share the image. (See links in resources.)
What Happens Next
After you file a report, you can check on what Facebook is doing with it and any actions the site has taken. To access this information, click on the downward arrow at the top of your Timeline, select "Settings" and then select "Support Dashboard."
Facebook recommends hiding content that you don't want to see but that does not violate any terms and conditions. To do so, click the downward arrow in the top of the post and select "I don't want to see this" or "This Is Spam." You can also use this menu to "Unfollow" somebody, which means you remain friends on Facebook but you won't see any of the person's posts.
References & Resources
- Facebook: Report a Violation
- Facebook: Statement of Rights and Responsibilities
- Facebook (Non Users): Report A violation of the Facebook Terms
- Facebook: Report an Underage Child
- Facebook: Account Removal Request for Someone Sick, Injured or Otherwise Incapacitated
- Facebook: Memorialization Request
- National Center for Missing & Exploited Children