How to Reset Your AT&T Voice Mail Password

By Techwalla Contributor

Do you need to reset your AT&T voice mail password? For some reason, is your phone telling you that your voice mail password is incorrect? You can't retrieve your password, for security reasons, but you can reset it in a few simple steps.

Step 1

Call AT&T at 800-331-0500 from a landline.

Step 2

Enter your 10-digit phone number, including the area code.

Step 3

Press "3" to get help with voice mail and then press "3" again to reset your voice mail password.

Step 4

Enter your billing ZIP code. Please note that if your account is password-protected you will be transferred to an AT&T representative who will need to verify your account in order to reset your password.

Step 5

Wait to receive a text message from AT&T containing a temporary password. You can also use the last seven digits of the phone number as your temporary password. Once you are able to get into your voice mail, you can set up a different password if you like. You may also need to record your voice mail greeting again.

Tips & Warnings

  • You may also need to set up your voicemail greeting again.