How to Unblock Texting on T-Mobile

By Lee Tea

To prevent unnecessarily high monthly bills, some T-Mobile customers choose to have their text messaging feature blocked from their accounts. However, they may decide later that they would like to add text messaging back to their T-Mobile accounts so that they can begin to text message their friends and family members once again. Unblocking the text messaging feature can be done from your home computer and takes only a few minutes to complete.

Step 1

Log in to your My T-Mobile online account at

Step 2

Click "Manage," and then select "Plans & Services."

Step 3

Click the "Remove" button next to the text and media message blocking feature, and then click "Change Services."

Step 4

Select "Save" and log out of your My T-Mobile account when you are done. Message blocking will now be turned off, and you will once again be able to restore your messaging features.

Tips & Warnings

  • Only the account holder may unblock text messaging on her account. Those whose T-Mobile accounts are tied with a main account holder, such as a parent or business, must have the actual account owner remove the text messaging block.
  • Text message blocking may also be removed by calling T-Mobile customer service at 800-937-8997 or by dialing 611 from your T-Mobile handset. The account holder must be the one who calls.