How to Back Up Emails From Comcast

By Stefano Marrero

Backing up email is just as important as having a second set of car keys. Many people use their email as a source of communication and record keeping, and the loss of an email account would be devastating to their productivity. You do not need to be a computer geek to back up your Comcast email mailbox. Backing up your emails is an easy process and can be done in less then 10 minutes.

Things You'll Need

  • Computer
  • Microsoft Outlook or Microsoft Outlook Express
  • Connection to the Internet
  • Access to your Comcast smartzone Web page

Step 1

Click on the "Start" menu from your PC's desktop. The start menu is in the lower left corner of your screen. Select the "Microsoft Outlook or Microsoft Express" icon, which is located in the first column.

Step 2

Select the "Tools" option in the menu and select "Accounts."

Step 3

Click on the "Mailbox" option and select the "Comcast" option so it is highlighted. Select the "Properties" button to the right and click on the "Advanced" tab.

Step 4

Click on the check box with the words "Leave a copy of messages on server" in the "Advanced" tab window. Make sure that the box labeled "Remove from server" has not been checked. If it has been checked, click on the small box to unselect the option.

Step 5

Click on "Apply," then "OK." Outlook will return you to the "Accounts" window. Click "Close." Your messages will now be left on the Comcast server when you download your emails to your computer, creating a backup.

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