How to Change My Account in Netflix
A Netflix membership allows you to rent movies without leaving your home, either by receiving DVDs in the mail or by watching movies instantly from your computer or steaming them directly to your television. Netflix has an interactive website that allows you to adjust your account information online. This can help save you time by avoiding having to wait on hold for a customer representative.
Go to the Netflix website at http://www.netflix.com.
Sign into your account by inputting your email address and your unique password. Check "Remember Me" if you want the website to automatically sign you in the next time you log onto the website from the computer you are using. Do not select this option if you are logging in from a public computer.
Click "Your Account & Help" on the top left corner of the screen.
Click "Change plan" on the top of the right-hand column.
Select the account plan you prefer. Click "Show Additional Plan" on the bottom-right side of the screen to show the complete range of account plans.
Click "Continue" on the bottom of the screen.
Select "Confirm Change" to confirm the account plan change.