How to Contact Support for Internet Explorer

By Techwalla Internet Editor

Internet Explorer is one of the most user-friendly Web browsers out there. Simple to use and easy to understand, even an Internet novice will find Internet Explorer to be almost self-explanatory in its browsing functions. In fact, Internet Explorer is the first Web browser most people use when they make their initial forays online. It even comes standard on most personal computers. This does not mean that you will never have issues with Internet Explorer. It has some highly specialized functions that may require assistance to understand properly, if you ever need to use them. There may also be technical issues that arise with the program that you need help in handling. When these situations come about, it is important to know how to contact customer support for Internet Explorer.

Things You'll Need

  • Internet Explorer Version 7
  • Computer
  • Active Internet connection

Locate Support When you Need It

Step 1

Start up Internet Explorer on your computer. If it isn't already installed, visit the Microsoft Web site to download the latest version (see Resources below).

Step 2

Visit the Internet Explorer main page online (see Resources below).

Step 3

Click 'Find Help, Get Answers.'

Step 4

Select 'Internet Explorer Support.'

Step 5

Find the Internet Explorer Support telephone number.

Step 6

Call the Support telephone number. The number is 1-866-234-6020. When you use this number to contact customer support, you will have the opportunity to speak with an actual person who can help you with your Internet Explorer issues.

Tips & Warnings

  • Find additional help regarding how to contact support at the Internet Explorer FAQs page (see Resources below).
  • Internet Explorer 7 will run on computers using Windows XP, Vista or Server 2003 with a 233MHz processor or higher.
  • Beware of spyware. This insidious software imbeds itself in your computer and can do all kinds of annoying things. Spyware can randomly install toolbars on your computer, change your Internet home page and subject you to unwanted pop-up ads. It can also sit quietly in your hard drive, all the while recording and transmitting information about your online activities to its remote host. Internet Explorer comes with a spyware blocker built in, which should eliminate most if not all of your spyware risk while online.
  • Contacting support, as described by this guide, is done using Internet Explorer version 7. If you are running a prior version, you may need to upgrade your browser.