How to Find the PPPoE Settings on a Computer

By Randall Blackburn

The Point-to-Point over Ethernet protocol is used for DSL connectivity and cable modems that require a username and password. You can configure the PPPoE connection to always stay connected in your router’s administration interface. Though you can adjust these PPPoE settings in your router interface, you must configure the PPPoE connection username and password on your computer. If your service username or password changes with your ISP, you must create a new PPPoE connection on your computer.

Step 1

Click the “Apps” option in the Windows Charms bar, then type “Control Panel” in the Search box. Click the “Control Panel” option when the entry displays on the screen.

Step 2

Click the “Network and Internet” category, then click the “Internet Options” link in the Network and Internet screen. The Internet Properties window opens.

Step 3

Click the “Connections” tab, then click the “Setup” button in the Connections screen to launch the Setup wizard. The Connect to Internet screen appears.

Step 4

Click the “Broadband (PPPoE)” entry to open the new connection form.

Step 5

Type the username and password provided by your ISP in the respective fields. Click the “Remember Password” check box so that you are not prompted to reenter your password if your connection is dropped and then reestablished. Click the “Allow Other People to Use This Connection” option to share the connection with other computers on your network.

Step 6

Click the “Connect” button to test the connection. A success message appears when the connection is established.

Tips & Warnings

  • If the connection initially fails during setup, retype your username and password, then re-attempt the connection.
  • You can also launch the New Connection Wizard by right-clicking on the Network icon in the bottom right corner of the screen, then clicking "Open Network and Sharing Center." Click “Set Up New Connection” to start the wizard.
  • To configure your PPPoE connection to always be on, log in to your router’s interface and check the “Stay Connected” or “Keep Alive" option in the PPPoE settings section.
  • Information provided in this article applies to Windows 8. Instructions may vary slightly or significantly for other versions of Windows.