How to Fix Runtime Error 5

By Greyson Ferguson

For those people who use Microsoft FrontPage 2000 or 2002, you may have seen Runtime Error 5 before (or Runtime Error 440). These two errors can occur when either the add-in of the Windows registry is corrupt or damaged, or the Microsoft bCommerce Manager add-in is installed. When these errors occur, the user must remove the bCommerce Manager registry entry and add-in.

Step 1

Click "Start" on the desktop and then select "Run." When the "Run" window appears, type "regedit" in the search bar. This will load the registry key.

Step 2

Scan through the registry key and select "HKEY_CURRENT_USER\Software\Microsoft\Office\FrontPage\Addins\"

Step 3

Click "Delete" on the Edit Menu, then click "Yes" when asked if you sure you want to remove the registry item.

Step 4

Quit the registry and restart the computer.

Step 5

Click "Start" and then "Control Panel" once the computer has rebooted.

Step 6

Select "Add or Remove Programs" and select "bCentral Commerce Manager Add-In for Microsoft FrontPage." Click "Remove" and then "Yes" when asked if your sure you want to remove the software. The Runtime Error 5 will now be corrected

Tips & Warnings

  • When removing items from the registry, make sure it is exactly what you are looking for. If not, and you remove the wrong file, the system can undergo severe performance issues.

References & Resources