How to Get a Gmail Phone Number

Gmail supports inbound and outbound calling using its Google Chat sidebar and your Google Voice number. If you don't have a Google Voice account, you can upgrade for free and create your own personal Google Voice number. You can use the Google Chat dialer to place outbound calls directly from Gmail. You can also forward your inbound calls to Google Chat so that you can answer calls in Gmail.

man wearing headset looking at monitor
Make and receive free calls on your PC with Google Voice.
credit: JumpStock/iStock/Getty Images

Creating a Google Voice Number

Step

Sign in to Google Voice. Open the Google Voice website (link in Resources). Sign in with the Google account you use to access Gmail. Your Google Voice number will be associated with this account.

Step

Upgrade your account. If this is the first time you've signed into Google Voice, check the "I Accept Google Voice's Terms and Privacy Policy" box and then click the "Proceed" button. Otherwise, click the "Get a Voice Number" link in the sidebar to the left.

Step

Verify your existing phone number. Click the "I Want a New Number" button. Enter your existing phone number, such as your mobile number, to use for verification with your Google Voice account. Click "Call Me Now" to have Google call your phone. Answer the call and then use your device's keypad to enter the verification code that appears on the website. The call disconnects after verification.

Step

Select your Google Voice number. Select an area code and then choose one of the available phone numbers. You can enter a word to base your number off of or create a new one, if available. After you've selected your area code and number, click the "Continue" button.

Step

Select a PIN. Enter a PIN into the "PIN" field. This PIN will give you access to your Google Voice account by phone. This PIN is not needed to place phone calls in Gmail, however.

Placing Calls in Gmail

Step

Sign in to the Gmail website. Make sure you sign in using the same Google account you used to create your Google Voice number.

Step

Open the dialer. Click the "Call Phone" button, which resembles an icon of a phone, from your Google Chat list in the left sidebar. A Call box appears at the bottom of the page.

Step

Enter the phone number you wish to call into the "Search or Dial" field and then click the "Call" button.

Receiving Calls in Gmail

Step

Place an outbound call. You must make at least one outbound call from Gmail before you can begin receiving calls.

Step

Open Google Voice Settings. Sign in to Google Voice, click the Settings button, which resembles a gear icon, in the top-right and then click "Settings." You can manage all of your Google Voice settings using the options on each tab under Settings.

Step

Forward calls to Google Chat. Check the box next to "Google Chat" under Forward Calls To on the Phones tab. Your changes are automatically saved.

Step

Accept an inbound call. When you receive a phone call while using Gmail, a call window appears playing a ring tone. Click the "Answer" button to accept the call. Alternatively, you can ignore a call by clicking the "Ignore" button, or screen a call by clicking the "Screen" button. Screened calls allow you to listen to a caller who is leaving a voice mail.