How to Remove a Shopathome Toolbar

By Paul Higgins

Learn how to remove the ShopAtHome.com toolbar from Internet Explorer, Firefox or Chrome by following browser-specific instructions.

The ShopAtHome.com toolbar -- which its developers call the ShopAtHome.com browser app -- is a malicious browser add-on that displays advertisements while you browse the Internet. Remove the toolbar from Internet Explorer, Firefox or Chrome by following browser-specific instructions and running a full system scan using an anti-malware or anti-virus application.

Tip

  • Several applications come bundled with the ShopAtHome.com toolbar. To prevent similar malware from infecting your PC in the future, always select Custom Install when installing a new program and carefully review the available options to prevent your new program from installing potentially malicious, bundled applications.
  • In addition to installing its toolbar, ShopAtHome.com may have changed your browser's default search engine. Learn how to set your browser's search back to Google or Bing.

Internet Explorer

Remove the ShopAtHome.com toolbar by running the uninstaller bundled with the toolbar.

Step 1

Open the Windows Start Screen or Start Menu and type ShopAtHome.com in the search box. Click the ShopAtHome.com Toolbar Uninstall link to launch the uninstaller.

Step 2

Select Remove all ShopAtHome.com Software for Internet Explorer and click the Remove button.

ShopAtHome.com uninstaller, with Remove All option selected and Remove button highlighted.

Mozilla Firefox

Remove the ShopAtHome.com toolbar from Firefox by clicking Remove in the browser's Add-ons Manager.

Step 1

Open the Firefox Add-ons Manager by opening the Firefox menu and selecting Add-ons.

Step 2

Click Remove next to ShopAtHome.

ShopAtHome entry in the Add-ons Manager page, with Remove button highlighted.

Step 3

Restart your browser.

Google Chrome

Remove the toolbar from Chrome by clicking the trash can icon next to ShopAtHome.com in the browser's Extensions page.

Step 1

Open the Chrome menu, select More Tools and click Extensions.

Step 2

Click the trash can icon next to ShopAtHome.com.

ShopAtHome.com entry in Chrome's Extensions list, with trash can icon highlighted.

Step 3

Click Remove to finish removing the toolbar from Chrome.

Confirm Removal window, with Remove button highlighted.

Step 4

Restart Chrome.

Scan Your Computer With an Anti-Virus or Anti-Malware Tool

Considering the malicious nature of the software, deleting the toolbar may not completely erase all traces of the malware from your computer. To completely remove the ShopAtHome.com toolbar from your PC, run a full system scan using an anti-malware or anti-virus program.

Tip

While Windows comes with a built-in anti-virus application named Windows Defender, that program performed poorly in a series of tests run by AVTest in 2013. Consider installing a dedicated anti-virus or anti-malware tool for more accurate threat detection.

Step 1

Download and install Malwarebytes Anti-Malware Free, Panda Free Antivirus 2015 or Avast Free.

Tip

While Panda and Avast are typical anti-virus applications that target a wide range of malicious programs, Malwarebytes Anti-Malware specializes in removing malware and may be better suited for detecting and removing a program such as ShopAtHome.com. For optimum results, consider installing both an anti-malware and an anti-virus program.

Step 2

Run the anti-malware or anti-virus program's update tool to download the latest threat definitions.

Step 3

Run a full scan of all of your hard drives and follow the program's on-screen instructions to delete any found threats from your computer.