How to Restore Deleted Files in Norton

Norton security programs -- such as Norton Internet Security and Norton 360 -- move files and programs that are suspected security threats to the Security History Quarantine. This location is a safe place to store security risks and threats because it isolates suspected items from the rest of your operating system. Files in the Security History Quarantine are not permanently removed from your system. Your Norton program’s Quarantine Restore window has a Restore function that can return a quarantined file to its previous location.

Step

Launch your Norton program -- such as Norton Internet Security -- then click "Advanced."

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Click the "Quarantine" text link in the Computer Protection section to open the Security History window.

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Select the file or program that you want to restore, then click "Options" in the Details section to open the Threat Detected window.

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Click the "Restore and Exclude This File" button to open the Quarantine Restore window.

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Select the "Exclude This Risk From Future Scans" check box. Selecting this option prevents your Norton program from detecting the item in the future.

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Click the "Yes" button, wait for the program to restore the item to its previous location, and then click the "Close" button.