How to Send a Remote Assistance Invitation

Remote Assistance is a program that lets you get computer help over the Internet. When you use this program, you give someone permission to access your computer and its files to troubleshoot a problem. The person accessing your computer can be in another state or country. When you use remote assistance, make sure you only allow trusted individuals to access your computer. It is possible for an untrusted source to install a virus or another dangerous type of program that could harm your computer.

...
Computer help is out there somewhere.

Step

Click on the "Start" menu on the bottom-left side of the screen.

Step

Click on "Help and Support" to access the remote assistance option.

Step

Select "Ask for Assistance" to invite someone to connect to your computer using remote assistance to troubleshoot a problem.

Step

Click on "Save Invitation" as a file under the "Advanced" settings tab.

Step

Select how you want to send the remote assistance invitation. You can either do this through Windows Messenger or through email using Microsoft Outlook.

Step

Type your name in the name box and click the "Continue" button and then "Send" to send the invitation for help.